AccuSuccess Customer Success Platform
The Leading Platform for World-Class Customer Success Teams
An easy to use, proven, results delivering CRM Platform designed for businesses that live on repeat customers. Retain, expand, and finally grow your customers portfolio with confidence.
3.23%
3,49%
Average Churn rate companies wide using AccuSuccess.
*measured from existing AccuSuccess client base in 2024.
3.23%
+12%
Average productivity increase, so more accounts handled.
3.23%
115%
Net Retention Rate achieved by many companies using AccuSuccess.
AccuSuccess makes every CSM a top performer — fast.
Shield your company success, built by and for AM & CSM teams. Time to set your company for success. See how AccuSuccess pays for itself.
“Gainsight was simply too heavy for our 10-person CS team. With AccuSuccess, we finally got churn signals, expansion alerts, all we needed and our renewals went up within the first quarter.”
Head of CS
Stop Losing Customers to Surprise Churn.
Even for complex products, AccuSuccess combines usage, support, and sentiment data into a single clear live product adoption dashboard — and alerts your team the moment an account slips and where. And allow to act and focus exactly on the pain area for the client with a clear view action oriented to turn around downsell or churn risks fast.
Turn Account Potential into Expansion Revenue.
AccuSuccess highlights unused modules, seats, and product gaps — so your CSMs know exactly when to start the right expansion conversation. Result: predictable NRR growth without guesswork.
With our integration with ChatGPT, You can even have ChatGPT 5 recommendations for unlocking new revenues opportunities so you sales teams always get expansions to work on from the CSM team and to get the most from all accounts.
One clear health signal you can trust. Stop juggling 30 bloated metrics per account.
Stop trying to decode 30 health metrics and get back to what you are doing best, building relationships.
Less noise, one signal. No more long guessing if the 30 noisy data vanity agregate are reliable and giving you the information you need to know.
If you have 4 or 4000 accounts you instantly know where to focus your energy on.
AccuSuccess gives you instant portfolio-wide visibility: health, priorities, and risks for every account and actions recommendations based on account health level.
Your team focuses on what matters most, instead of scrambling from one fire drill to the next.
Instant Account Insights — Powered by AI.
AccuSuccess uses AI to pull product usage, sentiment, and history into simple account briefs. Need a QBR summary, renewal prep, or expansion play? Just ask — and get actionable insights in seconds instead of hours.
Every AI suggestion cites the data + confidence.Not a black-box like most AI CRM; we deliver Accounts based trustworthy AI.
Ask anything you want or need about the account and get instant insights and recommendations.
Map Champions, Detractors, and Decision-Makers With Clarity.
AccuSuccess makes it easy to see who’s active, who’s a promoter, and who’s dropped off. CSMs always know their champions, detractors, and decision-makers — so account growth doesn’t stall when people move or go silent.
Turn Confusion About References Into Confidence.
AccuSuccess tracks referenceability across your accounts so you always know who’s willing, who’s not, and the best contact to approach. Stop losing deals because of unclear or outdated reference info.
A customer success platform your team will actually use
So why are we struggling again?
it just work! Maybe it is because we worked in Apple for too long, but it shouldn’t be that hard to have growing and successful accounts and it doesn’t have to be !
What AccuSuccess Delivers :
Stop Surprise Renewals from Slipping Away.
AccuSuccess surfaces risk signals early — from product usage to sentiment — so your team can act before churn becomes a fire drill. Stay proactive, not reactive, and protect revenue with confidence.
One enterprise customer reduced churn from 10% annually to under 1% — even while running Salesforce and multiple BI tools — after adopting AccuSuccess. Ask us for the full case study
One Source of Truth for Every Account.
No more scattered data across Salesforce, spreadsheets, and BI dashboards. AccuSuccess gives CSMs and leaders a single, clear view of health, priorities, and opportunities across the portfolio — all in one place.
Do More With the Same Team.
Enable each CSM to manage more accounts without burning out. With clear health scores, automated insights, and prioritized actions, your team focuses on what matters most and drives results at scale.
Get Results in Days, Not Months.
Unlike complex CRM rollouts that take quarters to show value, AccuSuccess is simple to implement and integrates seamlessly with your existing stack. Your team can be up and running — and seeing impact — from day one.
Our Rollout engagement : Live in 48 hours!
Go-Live Speed : Guaranteed live in 48 hours with opinionated defaults (ready-to-use health model + renewal cadence + expansion playbooks) ; no admin required.
Unlike other CS tools, AccuSuccess ships with opinionated defaults, explainable AI, and workflows that tie every risk to the next best action. Go live in 48 hours. Use it daily. (ask us for a demo or reference to see it in action)
01
Create Your Account
Set up in minutes — no consultants, no complex integrations required. -Available but not required-
02
Customize for Your Team
Tailor health signals, workflows, and playbooks to match how your CS team already works.
03
Add Your Team & See Results Fast
Invite CSMs and AMs instantly — everyone gets visibility into accounts on day one.
No-bloat guarantee
Run your CS org in 12 screens or less.
Stop Surprise Churn
Spot Growth Opportunities
One Source of Truth for CS
Faster QBR Prep with AI
Scale CSM Capacity
Customer Health at a Glance
Retain & Expand Revenue
Up and Running in Days
Integrate your software with AccuSuccess
Connects instantly to tools your team already uses — Gmail, Slack, Salesforce, Hubspot, Notion, and more.
Frequently asked questions
Everything you need to know about us and our software.
AccuSuccess is built specifically for CSM and AM teams — lightweight, user-friendly, and designed for daily workflows. Unlike heavy CRMs, you can deploy it in days, not months, and your team will actually use it.
Most teams are live within hours. No consultants, no IT projects — just connect your data and invite your team. You’ll see value from day one. We do have PS ressources on request or CSM ourselves to help you get started.
Yes. AccuSuccess connects seamlessly with Gmail, Slack, Salesforce, Hubspot, BI tools, and more. You can use it alongside your current stack or consolidate into a single source of truth.
Customers typically see churn drop significantly (some from 10% down to <1%), account coverage increase, and more expansion opportunities uncovered — all with the same team size.
Pricing is simple and scales with your team size. Plans are designed so even one saved account pays for AccuSuccess many times over. Contact us for a custom quote.
Yes. Many CS leaders start with a pilot group of CSMs to see impact quickly, then expand across their org.